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On your own backend, email to your contacts goes out through your own Resend account, from a domain you own. Nudge’s own address only sends your team’s invites and alerts; it never writes to your contacts. So until Resend is connected, your workspace can’t email anyone.

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What you need

  • A Resend account. The free plan is enough to start.
  • A domain you control, the one your emails will come from, like acme.com. You’ll add a few DNS records to it, so you need access to wherever its DNS is managed.
Resend only sends from a domain you have verified with it. An address on a domain that isn’t verified, or on a mailbox domain like gmail.com, can’t send through Nudge. Verify the domain before you add a sender.

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Set it up

1

Add and verify your domain in Resend

In Resend, open Domains and add your domain. Resend lists the DNS records to create: add each one at your DNS provider, exactly as shown. Then press Verify in Resend. Most domains verify within minutes; some DNS providers take a few hours. Wait until Resend shows the domain as Verified.
2

Create an API key

In Resend, open API Keys and create a key with Sending access. If you like, limit it to the domain you just verified. Copy the key: Resend shows it once.
3

Paste the key into Nudge

In your workspace, open Settings → Connections and paste the key into the Resend row. Like every secret there, it’s write-only: afterwards you see its last few characters, never the whole thing. See Connections.
4

Add your sending address

Open Channels → Emails and press Add sender. Use an address on the domain you verified, like sales@acme.com or a rep’s own address. Add one per person who writes to contacts, and set Belongs to so each person’s address is picked for them. See Senders.
The Getting started card on your Dashboard ticks off Send email from your own domain once the key and a sender are in.

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What to know

  • Replies don’t come back into Nudge yet. A contact who answers your email reaches the sender’s real mailbox, so make sure the address you send from is one somebody reads. In a workspace we run for you, replies land in the Inbox; on your own backend they don’t, for now.
  • Resend bills you for what you send, under your own account. Nudge charges nothing for it.
  • Your sending reputation is yours. Bounces and spam complaints count against your domain and your Resend account. Send to people who expect to hear from you.
  • Changing the key is the same as setting it: paste the new one over the old. Revoking the key in Resend stops all email to contacts until you add a new one.
Next: Bring your contacts in.